Privacy Policy

Repute Communications ("we", "us") respects your privacy and is committed to handling personal data responsibly and in line with Kenya's Data Protection Act, 2019 and its regulations.

1. Information we collect

This website does not require you to create an account. We collect personal data only when you choose to contact us — for example by phone, WhatsApp or through an enquiry form. This may include your name, organisation, email address, phone number and the details you share about your enquiry.

The enquiry forms on this website do not store your information on our web server. When you submit a form, your message is prepared in WhatsApp so that you can send it directly to us.

2. How we use your information

• To respond to your enquiry and arrange consultations;
• To provide services you have requested from us;
• To meet our legal and regulatory obligations.

We do not sell your personal data, and we do not use it for marketing without your consent.

3. Legal basis

We process your data on the basis of your consent, to take steps at your request before entering into a contract, to perform a contract, or where required by law.

4. Confidentiality and security

Client and enquiry information is treated as confidential and is accessible only to the people who need it to assist you. We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

5. Sharing

We may use trusted service providers (such as communication and hosting providers) to operate our business. We share personal data only where necessary and require those providers to protect it. We will disclose information where required by law.

6. Retention

We keep personal data only as long as necessary for the purposes described above or as required by law, after which it is securely deleted.

7. Your rights

Under the Data Protection Act, 2019 you have the right to be informed about how your data is used, to access your data, to object to its processing, and to request correction or deletion of inaccurate or unnecessary data. To exercise these rights, contact us using the details below. You may also lodge a complaint with the Office of the Data Protection Commissioner.

8. Cookies and analytics

This website does not currently set advertising or tracking cookies. If we introduce analytics tools such as Google Analytics in the future, we will update this policy and, where required, ask for your consent.

9. Third-party links

Our website links to third-party services such as WhatsApp and social media platforms. Their own privacy policies apply when you use them.

10. Contact

Repute Communications, P.O. Box 8647, Nairobi, Kenya. Phone / WhatsApp: +254 720 242 645.